Effective Date: September 2026
All State Towing LLC (“All State Towing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, how we use and protect it, how we may share it, and the choices available to you when you use our website, request towing or roadside assistance, submit a form, call us, or otherwise communicate with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
• Full name
• Phone number
• Email address
• Service or pickup location
• Vehicle information
• Details about your towing or roadside assistance request
• Information you provide when contacting our customer service team
• Communication and SMS preferences
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring pages, and information about how you interact with our website.
2. How We Use Your Information
We may use the information we collect to:
• Respond to towing and roadside assistance requests
• Provide and coordinate requested services
• Contact you regarding your service request
• Send driver arrival notices, scheduling information, and service status updates
• Respond to questions and customer support requests
• Maintain records related to our services
• Improve our website, services, and customer experience
• Send marketing or promotional communications when you have separately provided consent
• Prevent fraud, misuse, or security issues
• Comply with applicable laws, regulations, and legal requirements
3. SMS Communications
If you provide your phone number and opt in to receive SMS messages from All State Towing LLC, we may send text messages based on the type of communications you selected.
Service-related SMS messages may include:
• Towing or roadside assistance updates
• Driver arrival notifications
• Scheduling information
• Service status updates
• Other information directly related to your service request
If you separately opt in to receive marketing and promotional SMS messages, All State Towing LLC may send you occasional offers, promotions, service information, or other marketing communications.
Message frequency varies.
Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact All State Towing LLC directly.
Consent to receive marketing SMS messages is not a condition of purchasing any goods or services.
4. SMS Consent and Mobile Information
Your SMS consent and opt-in information are used to provide the communications you have requested.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.
We may use service providers that help us deliver communications or operate our business, but they may use the information only as necessary to provide services on our behalf and subject to applicable privacy and confidentiality requirements.
5. How We May Share Information
We may share personal information with trusted service providers when reasonably necessary to:
• Operate and maintain our website
• Provide towing or roadside assistance services
• Manage customer communications
• Support our business operations
• Maintain our technology and communication systems
• Comply with legal or regulatory obligations
We may also disclose information when required by law, court order, legal process, or when reasonably necessary to protect the rights, safety, or property of All State Towing LLC, our customers, or others.
We do not sell your personal information.
We do not share SMS opt-in information or consent with third parties or affiliates for their own marketing or promotional purposes.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to help the website function, understand website traffic, improve performance, and provide a better user experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory requirements.
9. Your Choices
You may contact us to ask questions about the personal information we maintain about you or to request that information be corrected or deleted, subject to applicable laws and record-retention requirements.
You may opt out of SMS communications at any time by replying STOP.
You may also contact us directly if you no longer wish to receive certain communications.
10. Third-Party Websites
Our website may contain links to websites operated by third parties.
All State Towing LLC is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or legal requirements.
When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or our SMS communications, please contact:
All State Towing LLC
Website:
https://go.allstatestowingllc.com/
Contact Page:
https://go.allstatestowingllc.com/contact-us/